Friday, July 06, 2007

In Wireless, Truth Often Stranger than Fiction

I couldn't make up this story...honestly.

It seems a particular wireless carrier has decided that a segment of its customers have spent too much time in the past year calling customer service to address issues regarding their wireless service.

What to do? Well, CAN the customer, of course (tongue placed firmly in cheek)!

Read the entire (amazing) story here at Olga Kharif's The Tech Beat (BusinessWeek).

Olga will even show you a copy of the letter received by the rejects customers.

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