About 700 Telecom NZ workers - 10 per cent of the company's staff - are likely to lose their jobs before Christmas as it prepares to face greater competition.
A company source said the "transformation process" - another way of describing redundancies - had been going on for nearly a year and staff were anxious about their futures.
"We hope it is over by Christmas," the source said. "It's been going on for months. We want the whole thing sorted out."
A review of all jobs, from the level below the executive team led by chief executive Theresa Gattung, was being done.