WSJ, June 8,2005 - B1
Good article in WSJ today about the need to protect oneself in the workplace. They give an example of Jerry Flynn, an HR VP, who says that self-protection should be "a way of life." What does he mean by self-protection? He's talking about covering one's bum by documenting every conversation with employees, vendors, and job applicants.
How does he do it? He sends emails to himself, writes notes for his files, carries around a spiral notebook, and takes a witness with him whenever he's involved in a workplace disciplinary action. He even retains old voice-mails.
As recruiters, we all know what we're "supposed" to do, but are we doing it? Are we doing a world-class job of interviewing our candidates, and thoroughly documenting the interview? The screening? The casual conversation? Remember my favorite Teddy Roosevelt quote, "I have a perfect horror of words that are not backed up by deeds."
Let's say what we do and then do what we say. It just might help save our job one day.