Location: Alpharetta, GA
Job Title: Business Analyst, Wireless Applications
Contact: Trevor.Harding@cox.com
The Wireless Business Analyst will work closely and interact directly with technical staff to identify, rationalize and document business requirement and translate them into functional specifications which detail the approach to address and resolve the business needs. Preferred candidates will have hands-on experience in successful production launches of internal and external customer facing wireless applications and be a subject matter expert in various components of wireless technology such as WAP, J2ME, and SMS etc.
Duties will include Requirements definition of:
-Wireless IT infrastructuresThe position will identify and document requirements and use cases relating to the Cox Communications, Inc. wireless product offering. This includes documentation of requirements from order entry to network element platform activation.
-Wireless network activation and protocols (HLR’s,
-SMSC’s, OSS, interconnecting network element interfaces, WAP, SMPP, etc.)
-Wireless network element provisioning and activation
-Wireless order entry and billing systems
-End user device access
Key success factors for this position:
-Wireless business acumen
-Ability to extrapolate technical requirements from high level business requirements -Ability to document uses cases consistent with technical requirements
-Interface with business sponsors and technical teams to facilitate issues resolution
-Validation to ensure issue resolution and production implementation
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